Privacy policy

Effective Date: 24 June 2025

Go7.ai (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://go7.ai, use our services, or interact with our AI systems and automations.

By using our website or services, you agree to the terms outlined below. If you do not agree, please do not use our website.

1. Who We Are

Go7.ai is operated by Onehum Ltd, a company registered in England and Wales.

Company name: Onehum Ltd

Company number: 13963985

Email: carter@go7.ai

2. Information We Collect

We may collect and process the following personal data:

a) Information you provide to us:

• Name, email address, phone number, business name
• Business goals and advertising preferences
• Account details (if signing up for services)

b) Data we collect automatically:

• IP address, browser type, operating system
• Website usage data (pages visited, time on site)
• Lead form submissions and chatbot interactions

c) Data from third-party platforms:

• Meta (Facebook/Instagram) ad responses
• Data from our CRM and automation tools (e.g., HighLevel, Google, Stripe)
• Interaction with our AI agents (e.g., Pulse, Echo)

3. How We Use Your Data

We use your data to:

• Provide and manage our client acquisition services
• Respond to your enquiries or requests
• Send relevant marketing communications (with consent)
• Run advertising campaigns and improve targeting
• Book and manage strategy calls
• Deliver our 7 Touchpoint client acquisition framework
• Engage leads via our AI agents and automation systems
• Maintain records for legal and compliance purposes

4. Legal Basis for Processing

Under the GDPR, we rely on the following lawful bases:

• Consent – when you opt in to marketing or AI chatbot interactions
• Contract – when you become a client or request our services
• Legitimate interest – for analytics, improving our systems, or protecting our business
• Legal obligation – when required for tax or regulatory purposes

5. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers (e.g., CRM, email tools, hosting providers)
• Payment processors (e.g., Stripe)
• Advertising platforms (e.g., Meta, Google)
• Legal or regulatory authorities (if required)
• All third parties are contractually bound to protect your data and comply with GDPR.

6. AI Agents and Automated Decision-Making

Go7.ai uses advanced AI agents (e.g., Pulse, Echo, Halo) to:

• Engage leads in real-time
• Qualify enquiries and route them to the right service
• Provide 24/7 support and nurture leads through automation
• No decisions with legal or significant effects are made solely by automated means. A human is always available upon request to review any AI-led interactions.

7. Data Retention

We retain your data only as long as necessary:

• For enquiries: up to 12 months unless you become a client
• For clients: for the duration of our contract plus 6 years (for legal compliance)
• For marketing: until you opt out

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to certain uses of your data
• Withdraw consent at any time
• File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: carter@go7.ai

9. Cookies & Tracking

We use cookies to:

• Improve website performance
• Track user behaviour (e.g., for retargeting ads)
• Measure effectiveness of marketing campaigns

You can manage cookie preferences in your browser or via our cookie consent banner. For more info, see our Cookie Policy.

10. International Transfers

We may transfer your data outside the UK or EU when using tools hosted in other jurisdictions. When we do, we ensure appropriate safeguards (such as Standard Contractual Clauses or platform-specific compliance) are in place.

11. Security

We take your data security seriously and have implemented appropriate technical and organisational measures, including:

• Secure encrypted storage
• Limited access to authorised personnel
• Regular audits and system reviews

12. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their privacy practices. Please read their policies before sharing data with them.

13. Updates to This Policy

We may update this Privacy Policy occasionally. The most current version will always be posted at https://go7.ai/privacy.

We encourage you to review it regularly. Your continued use of the website means you accept the updated terms.

Contact Us

For any questions about this policy or how we handle your data, contact:

Data Protection Officer

Email: carter@go7.ai

Phone: 07411114877